We ship items within one to five days of receiving an order. From that point, it typically takes 2-3 weeks for items to arrive.
Postal services and couriers are experiencing delays due to COVID-19 (especially in the sorting centres) so we ask for your patience at this time.
As soon as your MozzieGo product ships, you'll receive a tracking number that will let you keep track of where your order is at all times. You can use the "Track your order" feature on our website here: https://mozziego.com/apps/trackingmore
We will however keep you informed of any delays or disruption to your delivery.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return and refund. You can read the full returns policy at https://mozziego.com/policies/refund-policy