Shipping policy

Ordinarily we ship items within one to five days of receiving an order. From that point, it typically takes 2-3 weeks for items to arrive.

As soon as your MozzieGo product ships, you'll receive a tracking number that will let you keep track of where your order is at all times. You can use the "Track your order" feature on our website here: https://mozziego.com/apps/trackingmore

Postal services and couriers are experiencing delays due to COVID-19 (especially in the sorting centres) so we ask for your patience at this time.

 

To ensure costs are low and the benefits are passed on to our customers we do not offer expedited shipping.  

CAN I EXPECT MY SHIPMENT TO BE DELAYED?

Our Warehouses and Shipping partners are open with reduced hours and staff but we are operational. You may experience delays during this period with your ordering process as a result of the safety measures we are following to help protect our teams.

WILL MY ORDER BE DELAYED DUE TO COVID-19?

Our Shipping Partners are making every effort to maintain normal activity however work and travel restrictions may affect delivery to and from impacted areas.

We will however keep you informed of any delays or disruption to your delivery.